The small energy market for SMEs (small and medium-sized enterprises) typically includes businesses consuming under 100,000 kWh of electricity or spending less than about $2,500 monthly on energy. Bills for these customers are usually sent quarterly.

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On the other hand, the large energy market for C&I (commercial & industrial) businesses consists of those using over 100,000 kWh per year or spending more than about $2,500 a month. In NSW, VIC, QLD, and ACT, a C&I business is defined as one that consumes more than 100,000 kWh annually. In SA, this threshold is set at over 160,000 kWh per year, with bills always issued monthly.

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What sets small business (SME) energy customers apart from large business (C&I) customers is that the large business customers can participate in, or qualify for, the wholesale energy market, enabling them to secure forward purchasing at better rates.

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To figure out where you stand, simply check your energy bill. With this information, you should have no trouble determining if you've received a SME or C&I energy bill.

As most commercial energy procurement contracts are locked in for the full term agreed upon, businesses should review their contracts within the 12 months leading up to the end of their current agreement. This strategic timing allows for an assessment of market conditions, exploration of new pricing options, and negotiation of better terms before renewal.

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By proactively managing your energy contract with Zembl's Energy Consultants, you can always stay on competitive rates and ensure your energy contract aligns with your business needs.

Common mistakes in commercial energy procurement include failing to conduct thorough market research, not understanding contract terms fully, and neglecting to consider the contract term length that would be most beneficial based on market conditions. Another pitfall is delaying decision-making, which can result in missed opportunities for locking in favourable rates.

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Working with Zembl's experienced Energy Consultants will help avoid these errors and ensure you're able to navigate the complex commercial energy procurement landscape with ease.

There are no government programs or incentives for businesses directly relating to energy procurement itself, being the process of tendering and negotiating better energy rates in your contract.

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There are, however, various government programs and incentives available to support energy efficiency, which in-turn should mean you use less, and ultimately pay less. These may include tax credits, grants, rebates, and subsidies aimed at promoting energy efficiency and the adoption of renewable energy sources. Businesses should explore these opportunities to reduce costs and enhance their sustainability efforts.

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Whether you're a Zembl Energy Procurement customer or not, you can avail of our Energy Efficiency service, where we've partnered with trusted local experts who can provide energy efficiency solutions such as solar panels, batteries, LED lighting, heat pumps, Power Factor Correction (PFC), and energy audits. These partners are well informed about any and all available government incentives for these solutions and will be able to guide you through the process if you’re business is eligible.

Understanding energy market trends is critical for effective procurement. That's why Zembl's Energy Consultants have their finger on the pulse when it comes to wholesale energy prices, regulatory changes, technological advancements, and geopolitical events that can influence the energy market.

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By keeping up to date with these trends, they can better predict price movements and make more informed procurement decisions, meaning Zembl customers can always secure competitive rates when renewing their commercial energy contracts.